AT&T will begin laying off Meriden call center workers in August

AT&T will begin laying off Meriden call center workers in August



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MERIDEN — Three AT&T call centers on Deerfield Lane, which are set to close by the end of the year, will begin laying off employees in August.

The global telecommunications giant plans to lay off 46 workers between August and December, according to a Worker Adjustment and Retraining Notification that AT&T Connecticut President John Emra wrote May 3.

AT&T first announced the closing of its Meriden call centers, 84 Deerfield Lane, in February. 

The first round of layoffs is expected to happen Aug. 2, with additional layoffs expected to occur Dec. 13, Emra wrote. Employees being laid off include 24 network technicians, 10 tech analysts, and 12 managerial employees. Thirty-three other employees accepted severance packages and will leave beginning in September. 

AT&T opted to close the Meriden centers and consolidate work currently done there into two other facilities “to increase efficiency and effectiveness,” the company said in a February statement. 

“Most affected employees, including all affected union-represented employees, were offered a job at other U.S. company facilities in Brentwood, Tennessee and Atlanta, Georgia, and a relocation allowance,” the company’s statement said. “Any affected employees who declined the relocation offer had the opportunity to seek other jobs within the company. This transition is taking place throughout the year. A large majority of employees who are currently assigned to the building in Meriden were not affected.”

In response to the announcement in February, state lawmakers introduced legislation, which the state judiciary committee ultimately voted down, that would require companies closing call centers in the state to give employees 100 days notice and pay daily penalties upwards of $10,000 for violations. Federal law currently requires 60 days notice. 

mzabierek@record-journal.com
203-317-2279
Twitter: @MatthewZabierek


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