April 11 to 17 was National Public Safety Telecommunicators Week.
The Association of Public-Safety Communications Officials states: "Every year during the second week of April telecommunications personnel in the public safety community are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public. It is a week that should be set aside so everyone can be made aware of their hard work and dedication."
An April 16 post on the Berlin Police Department Facebook page states:
“As National Telecommunicators Week comes to a close, we would like to thank our Public Safety Dispatchers for all that they do. They are the true front line because without them, we couldn't do what we do. Our dispatchers not only answer the phones and 911 calls, they also answer the police radio, dispatch all four fire companies, and take EMS calls. Actually, we're pretty sure they're super heroes in disguise! Thank you for all you do!”