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Westfield Meriden mall begins reopening 

Westfield Meriden mall begins reopening 

reporter photo

MERIDEN — Westfield Meriden, which had been closed since mid-March, began the process of reopening with one-third of its stores sliding open their doors Wednesday morning. 

Indoor shopping at Westfield and other malls halted in mid-March when Gov. Ned Lamont ordered them closed to slow the spread of COVID-19. 

In a written statement, Westfield Meriden Shopping Center Manager Chris Powers said more of the mall's retailers would be reopening in the coming days. Boscov's, the mall's largest tenant, will reopen today. 

“We have implemented various new health and safety measures in accordance with the CDC and local health authority’s guidance, and will continue to work with various stakeholders and members of the community during this initial recovery phase,” Powers wrote. 

Customers who visit the mall's atrium can expect to see some changes. Advertisements and other displays now contain messaging related to hygiene and physical distancing. The mall has increased the frequency of cleaning, including a focus on areas considered “high-touch,” according to a statement published on the Westfield Meriden website. 

The modified hours are: 11 a.m. to 7 p.m. Monday through Saturday and 12 p.m. to 6 p.m. on Sunday

The mall will also be monitoring lines and enforcing policies related to social distancing, face masks and other measures meant to prevent the spread of COVID-19. The number of hand sanitizer stations located around the mall has increased. Officials are also working with retailers and third-party delivery services to provide customers with curbside pick-up and home delivery options. 

“In addition, we’re focused on providing new customer conveniences and amenities including 'Answers on the Spot', our remote customer service program that answers customer questions via webchat and text,” Powers wrote. 

The mall parking lots were less than a quarter filled with cars on Wednesday afternoon.