April 11 to 17 is National Public Safety Telecommunicators Week.
The Association of Public-Safety Communications Officials states: "Every year during the second week of April telecommunications personnel in the public safety community are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public. It is a week that should be set aside so everyone can be made aware of their hard work and dedication."
The Plainville Police Department used its Facebook page to acknowledge National Public Safety Telecommunicators Week and the unsung heroes it shines a light on.
The Plainville PD post, which includes the photo below, states:
"There is a voice, faceless to most, that is the lifeline for so many. That voice stays calm as a citizen screams for help over the phone. That voice stays calm as a firefighter calls for assistance.
That voice stays calm as a police officer calls for backup. That voice is the person sometimes more responsible for saving a life than an officer, firefighter or EMT. Those voices at Plainville PD are: Al Urso Jr., Stephanie Metayer, Charlene Anderson, Zach Jones, Crystal Mayette, January Thompson.
The officers at the Plainville PD want to thank each of them for making sure we get home to our families and friends every day and every night."