SOUTHINGTON — A dog bakery and pet supply store expanding from South Windsor plans to be the latest addition to Factory Square on Center Street.
Owners Laurie Surprenant and Amy Kenkel opened Leaps & Bones at Evergreen Walk in 2008.
“We hand-make all of our biscuits with all natural ingredients, no preservatives,” Surprenant said. “We offer a range of everything from doggie cannolis up to cakes.”
The pair said they were looking to expand and the Southington location near the Farmington Canal Heritage Trail fit the bill. They’re looking to open on Nov. 1 and are working to complete the space. It’ll be called Leaps & Bones Too.
The store will carry everything already offered at the South Windsor location. Surprenant said the store has built a reputation for quality pet foods with all-natural ingredients. That’s particularly important for pets with dietary restrictions. The store has a pet nutritionist on staff.
“Vets in the area in South Windsor send dogs to us,” Surprenant said.“We have cat and dog food, we specialize in frozen (food) and what the big box stores don’t carry.”Factory Square
Surprenant and Kenkel said they wanted to find a unique location for their second shop.
“It’s got a really cool vibe,” Surprenant said. “You just walk in and it’s a place we knew we wanted to be.”
The former factory is right off the trail, which is a popular dog-walking spot. The store will have a dog washing station available for trail users.
Leaps & Bones owners wanted a second location west of the Connecticut River.
“They are super excited they won’t have to cross the river to come and shop with us,” Surprenant said of customers. “That was part of the appeal.”
She said they’ve prioritized customer service and offer 401(k) retirement plans to employees. Surprenant said that helps keep knowledgeable workers who connect with and remember customers.
“Our staff know the pets, they know the people,”she said.
Christian Dietz, sales and marketing director for building owner Florian Properties, said the location made sense for Leaps & Bones since it’s a short walk to the town’s dog park.
“We’re very excited to add them to the building. They bring a lot to the property in terms of their retail use but also they’ll have a (dog) wash station in there,” he said. “We think it’ll bring a lot of people to the building.”
With the addition of a planned sandwich shop early next year, Dietz said all but one of the storefronts in the main downstairs portion of the factory will be filled. Leaps & Bones will join a brewery, craft beer and arcade games location, a coffee shop, a chocolate maker and other businesses in Factory Square.