Nothing but praise
After having read the op-ed “Older Connecticut residents deserve better” (R-J 6/28/23), regarding poor service from Social Security offices, I just had to write.
Over the past two years, I have contacted the SSA office in Meriden approximately a half dozen times, for myself as well as for my elderly next-door neighbor.
I have nothing but praise for the staff in the Meriden SSA office. Each time, my call was answered quickly, by a person who was friendly, helpful, knowledgeable and professional. I have had no difficulties, whether it was enrolling in Medicare, starting Social Security benefits, or changing withholding or direct deposit arrangements. In fact, I remember one instance in particular, where changing my direct deposit account information was accomplished in a single, three-minute phone call. And my direct deposit, which was due the following week, went into the new account without a hitch.
While I cannot speak to the experience of calling the national 1-800 number or dealing with other field offices, I can attest to the excellent customer service provided by the Meriden Social Security office.
Patricia J. Kohl, WallingfordLoan forgiveness
Kudos to Major George Messier USMC, Ret., for his letter concerning student loan forgiveness and his argument against the idea (Readers’ Opinions, 7/7/23). If this should come to fruition, then all government subsidized mortgages to veterans should be forgiven as well.
George S. Yasensky, Wallingford