Nothing but praise

Editor:

After having read the op-ed “Older Connecticut residents deserve better” (R-J 6/28/23), regarding poor service from Social Security offices, I just had to write.

Over the past two years, I have contacted the SSA office in Meriden approximately a half dozen times, for myself as well as for my elderly next-door neighbor.

I have nothing but praise for the staff in the Meriden SSA office. Each time, my call was answered quickly, by a person who was friendly, helpful, knowledgeable and professional. I have had no difficulties, whether it was enrolling in Medicare, starting Social Security benefits, or changing withholding or direct deposit arrangements. In fact, I remember one instance in particular, where changing my direct deposit account information was accomplished in a single, three-minute phone call. And my direct deposit, which was due the following week, went into the new account without a hitch.

While I cannot speak to the experience of calling the national 1-800 number or dealing with other field offices, I can attest to the excellent customer service provided by the Meriden Social Security office.

Patricia J. Kohl, Wallingford

Editor:

Kudos to Major George Messier USMC, Ret., for his letter concerning student loan forgiveness and his argument against the idea (Readers’ Opinions, 7/7/23). If this should come to fruition, then all government subsidized mortgages to veterans should be forgiven as well.

George S. Yasensky, Wallingford